1. Who We Are
RoomEditorAI provides AI-assisted room visualization and interior makeover image generation through https://roomeditorai.genihx.com. For privacy questions, contact us at info@roomeditorai.com.
2. Information We Collect
Depending on how you use the service, we may collect:
- Account information: name, email address, login details, and account preferences.
- User content: room photographs, images, prompts, design selections, and generated results.
- Transaction information: purchased credit packages, payment status, billing country, and transaction identifiers. Complete card details are generally handled by our payment provider and are not stored by us.
- Technical information: IP address, browser type, device type, operating system, timestamps, referring pages, and diagnostic logs.
- Usage information: pages viewed, features used, credits consumed, generation activity, and interactions with the service.
- Support communications: messages, attachments, and other details you send when contacting support.
3. How We Use Information
- To create and manage user accounts.
- To process uploaded room images and generate AI-assisted design results.
- To provide free or paid credits and process transactions.
- To operate, maintain, secure, troubleshoot, and improve the service.
- To respond to support requests and service-related communications.
- To detect fraud, abuse, unauthorized access, and violations of our Terms.
- To comply with legal obligations and enforce our rights.
- To send marketing communications where permitted. You may unsubscribe at any time.
4. Uploaded Images and AI Processing
Images and prompts you submit may be transmitted to infrastructure providers or AI service providers solely as needed to process your request and generate results. You must only upload content that you own or have permission to use.
We do not claim ownership of your original uploaded images. Unless we obtain separate permission, we do not use your private uploaded room images to publicly advertise the service.
5. Legal Bases for Processing
Where applicable law requires a legal basis, we process information to perform our contract with you, comply with legal obligations, pursue legitimate interests such as security and service improvement, and obtain consent where required.
6. Cookies and Similar Technologies
We may use essential cookies for login, security, preferences, and core website functionality. We may also use analytics or advertising cookies where enabled and legally permitted. You can manage cookies through your browser settings, although disabling essential cookies may affect the service.
7. How We Share Information
We may share limited information with:
- Hosting, cloud storage, database, security, analytics, email, payment, and AI-processing providers.
- Professional advisers and authorities when reasonably required by law or to protect rights and safety.
- A buyer, successor, or related entity in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We do not sell your personal information for money. If our practices change, we will update this policy and provide any legally required choices.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide the service, maintain records, resolve disputes, prevent fraud, and comply with legal obligations. Uploaded and generated images may be retained temporarily or within your account history, depending on the feature used. You may request deletion by contacting support.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about how your data is used. You may also have the right to complain to a local data-protection authority.
To submit a privacy request, email info@roomeditorai.com. We may need to verify your identity before completing the request.
11. International Data Transfers
Our providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international transfers.
12. Children's Privacy
The service is not directed to children under 13, or to a higher minimum age where required by local law. We do not knowingly collect personal information from children. A parent or guardian who believes a child has provided information should contact us.
13. Third-Party Links
The service may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the website or email.
Contact Us
Privacy questions or data requests: